Early in my career, I shied away from those conversations, I didn’t want the employees to dislike me. I didn’t want to get on anyone’s bad side. So, I let things slide. And it hurt my team. I have since learned how to have effective performance conversations, how to set clear expectations for the job, and how to hold people accountable, and it has led to stronger teams. I learned it didn’t have to be us vs. them, managers vs. employees. Join me as I talk about having tough performance conversations. We’ll discuss why managers don’t want to have those conversations and how to build the skills to communicate effectively with others.

Objectives:

• Learn why we shy away from tough performance conversations

• Develop effective techniques to have those tough conversations and give feedback

• Understand the benefits of having these conversations with people and how it builds stronger teams